Shipping policy

At Moon Cards, we carefully pack and ship all orders to ensure your trading card products arrive safely and securely.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received. Processing times may be slightly longer during holidays, sales, or periods of high order volume.

Domestic Shipping

Orders shipped within the country are typically delivered within 7–10 business days after processing.

International Shipping

International orders are typically delivered within 11–15 business days after processing. Delivery times may vary depending on the destination country, customs procedures, and local postal services.

Tracking

Once your order has been shipped, you will receive tracking information when available. Tracking allows you to follow your package throughout the delivery process.

Delays

While we do our best to meet the estimated delivery times, delays may occur due to weather, holidays, customs, carrier issues, or other circumstances beyond our control.

International Customs and Duties

International customers are responsible for any customs duties, taxes, or other fees that may be charged by their destination country. Moon Cards is not responsible for delays caused by customs.

Lost or Damaged Packages

If your package appears to be lost, delayed, or arrives damaged, please contact us with your order number and relevant details so we can assist you.

If you have any questions about shipping, please contact us at ask@mooncards.shop.